Privacy Policy for ConnectMartPilot

Effective Date: [29/10/2024]

Welcome to ConnectMartPilot! This Privacy Policy explains how we collect, use, and protect information about delivery partners ("you" or "user") who use our application (ConnectMartPilot, the "App"). By using the App, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

To facilitate your role as a delivery partner, we may collect and process the following information:

• Personal Information: Your name, contact details (email, phone number), address, date of birth, and photo ID (such as a driver’s license).
• Location Data: Real-time GPS location data is collected to optimize delivery routes and ensure accurate delivery tracking.
• Device Information: Information about the device you use, such as model, operating system, and unique device identifiers.
• Usage Data: Data on your interactions with the App, including app settings, log-in information, and activity logs.
• Financial Information: Bank account details and payment transaction data for payment processing.

2. How We Use Your Information

We use the information collected for various purposes, including:

• To Facilitate Deliveries: Using your real-time location to match you with delivery tasks and optimize routes.
• Payment Processing: Ensuring prompt and accurate payment for services rendered.
• Customer Support: Providing assistance and resolving issues you may encounter.
• Legal Compliance: Complying with legal obligations, such as regulatory requirements and tax laws.
• Improving the App: Analyzing usage data to enhance our App's functionality, security, and performance.

3. Sharing Your Information

We may share your information only in limited circumstances:

• With Customers: Basic information like your name and contact details may be shared with customers for delivery coordination.
• With Service Providers: Third-party services (e.g., payment processors) that help us operate and improve the App.
• Legal Requirements: When required by law, regulation, or legal process (e.g., in response to a court order).
• Business Transfers: In case of a merger, sale, or asset transfer, your data may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. You may request deletion of certain personal data by contacting us as provided below.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information we hold.
• Correction: Update or correct any inaccurate data.
• Deletion: Request deletion of certain information, subject to legal or operational requirements.
• Withdraw Consent: Withdraw your consent for certain data uses, where applicable.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted within the App, and your continued use of the App constitutes acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ConnectMartPilot Support Team
Email: support@connectmartpilot.com